Shipping policy
Please allow 1 to 2 business days to process your order. Expect an email within 36 hours to let you know your order is on the way!
STORE PICKUP -
9818 Liberty Rd, Ste B Randallstown, MD 21133
Orders can be picked up daily, from 10am - 3pm Monday - Friday. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 3pm during store hours 10am - 5pm. Will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 1 to 2 business days using USPS, Fedex, UPS delivery standard is 2 - 7 days]. Flat rate shipping fee of $5.99 applies to orders shipping within the United States. We do not ship outside of the United States at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
We offer $5.99 flat rate shipping within the United States.
Free shipping for orders over $100.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs and restock fee of 15% for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@wellpharmapharmacy.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@wellpharmapharmacy.com